Window Installation Process in Ottawa: Precision, Expertise & No Surprises
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Our Windows Installation Process:
- Submit a lead form
- We book a sales meeting
- Raw remeasure, by sales rep
- Price quote by sales rep
- Remeasure by a window technician or the owner
- Advance payment (10%)
- Production at the factory
- Receiving at the warehouse
- Booking an installation
- Installation of windows
- Remaining balance due
When you’re replacing windows, you expect a high-quality product and skilled workmanship. At Buildmart, we take the stress out of the process with a team you can trust, custom-built windows, and no deposit until professional measurements are complete.
Whether you’re upgrading one room or your whole home, we keep it simple and tailored to you, with local manufacturing, expert guidance, and a 25-year warranty.
What It’s Like to Work With Us
From your first conversation to the final cleanup, every step is handled by real experts — no subcontractors, no shortcuts. We’re local, experienced, and care about the details.
But don’t just take our word for it. Check out our Instagram, TikTok, or Facebook to see real projects, behind-the-scenes installs, and what our customers are saying.
Our Step-by-Step Installation Process in Ottawa
While every project is unique, our process remains consistent, professional, and customer-focused throughout.
Step 1: Get in Touch With Us
Begin by completing a brief form on our website or contacting us by phone. Once we hear from you, one of our team members will reach out to understand your goals and schedule a convenient time to continue the conversation.
Step 2: Let’s Talk Windows
Our sales rep visits your home to discuss the project in detail.
Whether you’re looking to improve insulation, change the look of your home, or replace aging units, our specialists guide you through the available options, including styles, energy performance, and accessories.
Step 3: First Measurements & Window Details
The sales rep also takes initial measurements to better understand your window configurations. These early dimensions help us prepare a detailed quote that reflects your space and preferences.
Step 4: Review the Full Proposal
We deliver a detailed quote that covers everything: products, installation, finishing touches, and warranty. You’ll see the full picture up front, so you know exactly what to expect.
Step 5: Precision Measurements by Our Expert
Before we begin production, one of our senior technicians — or even the company owner — returns for exact measurements. This step ensures your windows will fit perfectly, with zero surprises at installation.
Step 6: Secure Your Project
After measurements are locked in, we collect a 10% advance to kick off the next phase. It’s a modest commitment that lets us move into production and secure your custom order.
Step 7: Custom Manufacturing
Your windows are built to order at the STAGE factory using top-tier materials and modern techniques. This isn’t off-the-shelf — every unit is designed specifically for your home, with production taking around five weeks.
Step 8: Windows Arrive at Our Warehouse
Once production is complete, your windows are delivered to our Ottawa warehouse, where they’re securely stored until installation. No handling, no repackaging — we keep everything protected and ready to go.
Step 9: Lock In Your Install Date
We coordinate with you to set an installation date that works for your schedule. Everything is ready ahead of time, so there are no delays — just a smooth handoff to our install crew.
Step 10: Clean, Expert Installation
Our experienced in-house team handles everything, from removing old units to sealing and fitting the new ones. Most jobs take 1–2 days, and when we leave, your windows are spotless, tested, and ready to perform.
Step 11: Final Payment Once the Job Is Done
Once everything’s installed and you’ve seen the results for yourself, we collect the remaining balance. Payment is due on the same day the installation is finished. You can hand a prepared check with the outstanding balance to the crew on-site, or simply call our office to process the payment by phone. You’ve seen the fit, felt the difference — now it’s paid for and ready to serve your home for years to come.
A Warranty You Can Count On
You’re investing in more than just windows — you’re investing in peace of mind. That’s why we stand behind our work with a comprehensive 25-year warranty across every part of the product and installation:
- 25 years on the frame & sash
- 25 years on insulated glass units
- 25 years on hardware
- 25 years on paint & finish
- 25 years on our installation work
Why Ottawa Chooses Buildmart
We’re an Ottawa-based team that lives and works right here in your community. With over 16 years of experience and hundreds of successful projects behind us, we’ve built our business on precision, integrity, and real craftsmanship.
- Everything we do is focused on your experience and our expertise
- Expert guidance from a real person
- Local Ontario manufacturing
- Fast, clean, in-house installation
- Full 25-year warranty
- Friendly, responsive Ottawa team
Let’s Make Your Window Project Easy
You don’t have to figure it out alone. Contact us today for a no-pressure consultation. Whether you’re just exploring or ready to go, we’re here to help — with honest advice, beautiful results, and a process built around you.